Yet, find your printer’s name on the list and go with the next step. Follow the instructions mentioned and tap Retry. If your desired printer is not on the list, you can select My Product is not Listed. Proceed HP Print and Scan Doctor Download by clicking the Next button. Then, choose your preferred printer type. In there, you can see the compatible printers available on your device. It may recommend some manual action for eg: if the software or driver is outdated etc.Download Setup HP Print and Scan Doctor OverviewĪfter you are on the screen, you can tap the Start button.Like Printer spooler reset, Driver check, Device status, Printer queue, Port etc. In most cases this tool will check and rectify all issues.Now the tool will start the automatic diagnostics.Select the appropriate button, here i am selecting “ Fix Printing“.In the “ Finding and Fixing Problems” screen, two buttons, “Fix printing” and “ Fix Scanning” will be displayed.Select connection type USB or Network or Wireless -HP Print and Scan Doctor You have to select the connection method you are using to connect the printer/scanner to computer.Double check your connection (cable) or connect to a different USB port in your computer and click “ Connect“. In some cases the automatic product search method may fail to find and connect to the printer/scanner.It will list all HP devices connected to the PC, Select the printer you want to diagnose and click Next.Now it will search for connected HP printers and scanners.Run HP Print and Scan Doctor as administrator.Make sure your printer/scanner is properly connected to your computer, verify the cable.Download HP Print and Scan Doctor for Windows ( Click here for direct download from HP).How do I download HP print and scan doctor? This tool will rectify these common errors in Windows 10 (after upgrade or fresh installation).Įrrors: Printer is in Error State, Printer in offline mode etc. HP Print and Scan Doctor (HPPSdr.exe) is a free tool from HP to check and resolve printing and scanning issues.
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